Photo Guidelines

If you follow our photo guidelines, your photos will likely be suitable for use.

• Ensure the photo is taken in good lighting. Avoid overexposure or overly dark images. The edges should be clear and well-defined. Outdoor settings or clean backgrounds work best.
• Try to take the photo at eye level.
• A frontal photo is preferred. Unless you request a side view, we recommend using the same angle for all images.
• Facial expressions are welcome. A smile, playful expression, or other facial expressions are fine.
• Do not cover the person's face with hands. Typically, hands will not appear in the stamp design.
• Avoid wearing scarves, hats, or other accessories that cover the head or face. Glasses are acceptable.
• For couple or group stamps, the people can either be in the same photo or separate ones. Just make sure each photo meets the guidelines. We will combine them for the final design.
• If you want to include a pet in your stamp, an additional fee will apply. Pet photos should also meet the same standards as those for people.
• You are allowed to upload up to 3 photos. If you have more images, please email them to us along with your order number.
• If you'd like to add a name or logo to the stamp, please provide the logo image or a photo of your handwritten name. Otherwise, we will choose an appropriate text based on our understanding.

We have a dedicated team that checks photos when the order is placed. If there are any issues with your photo, we will contact you via email promptly.

If we need you to submit a new photo, it may delay your delivery time by a few days.

Please note: If we inform you that the original photo may not produce the best quality artwork and you choose not to provide a new photo, we cannot issue a refund. You are responsible for ensuring the photos you provide meet your satisfaction.

If you have more questions, please feel free to contact us.